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Submit Complaint

At UOW, we genuinely want to hear from you. Your complaint may be provided to relevant areas of the University in order to resolve your matter effectively and efficiently. Every effort will be made to ensure that your privacy and confidentiality is protected.

UOW is committed to managing complaints confidentially however please note that under section 316 of the Crimes Act (NSW), the University is required to report matters to law enforcement agencies that may be a disclosure of a serious indictable offence.

Please fill in the following fields (with mandatory fields being denoted by *) and click on Submit button.

Please explain your complaint in detail. Please try and include any relevant dates, what happened, where it happened, who was involved or who witnessed the event and the impact the complaint has had on you


  • Upload up to 5 files
  • Uploaded documents will only be accepted if file size if not larger than 2 MB
  • File type must be one of [JPG; JPEG; TIF; TIFF; PNG; TXT; PDF; DOCX]

Privacy Statement

The information that you provide us with, will be treated confidentially and will only be used for the purpose of responding/dealing with your complaint.
It may be necessary to provide the information to relevant areas for the purpose of investigation.
The information will not be disclosed to any person who does not have a legitimate need to know about it.
Any reference to unlawful acts or serious safety concerns will be dealt with in accordance with appropriate/relevant legislation.
The University's privacy statement can be found at http://www.uow.edu.au/about/privacy/index.html

Complaint Process

Want to know more about the process for managing complaints@UOW?
Visit the Complaint Management Portal home page to learn more.

Terms and Conditions

When lodging your complaint you must agree to the following:

  1. Use respectful language when describing your complaint - language should not be aggressive, insulting or threatening.
  2. Information about your complaint is a true and accurate record of the events.

By ticking this box, you acknowledge that you agree to the terms and conditions above.